You may have dynamic leaders...
but do you have other dynamic people in your firm?
If you think of your firm as a leader in its profession, you need to ensure that your people epitomise the qualities your firm wishes to project.
Sohana Nanoo presents interactive, practical and commercially focused workshops and seminars to lawyers, accountants, managers, salespeople, and other professionals. The focus is on developing dynamic, confident, and articulate people who:
- create a positive impression of themselves and the firm,
- establish successful client relationships, and
- actively develop the firm's business.
What You Can Expect from Sohana's Seminars:
Sohana's seminars have been described by clients as "outstanding", "practical", "relevant", "entertaining" and "interactive" (see testimonials).
The seminars have been extensively researched, and feature insights from current bestsellers on body language, psychology, sales and client relationships, including David Maister, Allan Pease, Daniel Goleman, and Malcolm Gladwell. It has a practical focus, combining theory with strategies that can be used daily.
Each seminar is specifically customised to the culture and goals of a particular group, eg commercial lawyers or tax accountants. It can be conducted at a graduate, intermediate or senior level as required.
Seminars are presented on PowerPoint slides, and includes photos and short video-clips. It is designed to be fun and stimulate interest and discussions, and is a format that has been very successful with other firms (see testimonials).
Each seminar is usually two hours duration, and can be conducted as a breakfast, lunch or late-afternoon session at your offices. The ideal numbers are 6 - 12 people. Seminar fees are available on request.
These are brief outlines of the seminar topics:
Creating a Powerful Professional Presence
- Insight into how a powerful presence can give you a competitive edge;
- Understanding how people "read" you to form an impression;
- Practical tips and techniques to develop your x-factor;
- The ability to create a dynamic impression internally and with clients;
Persuasive Pitching
- An insight into what clients want when you're pitching to them;
- Getting the client focused on value, not price;
- An ability to handle difficult questions and resistance;
- Learning to read the client's body language for non-verbal signals;
- Communication strategies from the initial greeting to the concluding line.
Successful Client Relationships
- A new awareness of what the client/advisor relationship involves;
- Identifying and playing on clients' emotional triggers;
- Creating rapport, building trust and credibility;
- Developing effective listening and questioning skills to get to the real issues;
- Reading and responding to a client's body language.
Successful Leadership Strategies
- Insight into what makes you a great leader;
- An understanding of different generation's career expectations;
- How to assess different personalities within a team;
- What motivates different personalities and how to respond to them;
- How to give effective instructions;
- How to coach and mentor your team;
- Setting ethical guidelines for your team;
- How to address problems and handle conflict;
- Leading by example - how your personal behaviour impacts on your team's actions.
Dynamic Presentation Skills
- How to structure a presentation for maximum impact;
- Hitting on the emotional triggers;
- Incorporating anecdotes and case studies;
- Establishing rapport and leading discussions;
- Handling impromptu questions;
- Tips to enhance your PowerPoint presentation.
Effective Networking Skills
- An understanding of how networking is integral to business development;
- How to establish rapport, develop listening skills and ask the right questions when networking;
- How to follow up on business leads after an initial meeting.